Extended Outage notification - December 2023

As first communicated on the 23rd of October, we would like to remind you of an upcoming extended outage window in December.  The Bud platform, APIs, and Data Warehouse will unfortunately be unavailable for the duration of the outage.

  • Outage begins: Friday 8th December at 7pm
  • Outage concludes: Sunday 10th December at 9pm

During this time, we plan to complete work which will bring any customer data that is currently hosted in the EU into UK data centres.

Data Warehouse

New connection settings are required to connect to Data Warehouse, please see this help article for more guidance.

Changes must be made before the 8th of December or access to Bud's Data Warehouse will be interrupted. 



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