Everything relating to a learner's wellbeing, support plan and additional needs is moving into one place.
A new Inclusion section brings together wellbeing reviews, support plans, EHCPs and concern logs under a single heading on the learner record, so nothing about a learner's needs is scattered across enrolment, learner cards and separate menus. It also gives providers a cleaner story to tell against Ofsted's Inclusion evaluation area, everything the inspector wants to see is in one auditable place.
Coming on 13th October
- Learner support plan detail – plans capture more detail, including a flag for whether support is funded or additional. Makes funded vs. additional support unambiguous at a glance, and gives a clearer audit trail for funded support specifically. See more information below.
- Learner card flags – the existing "support is being provided" flag is extended to show an open wellbeing concern and whether a plan is funded or additional support. Gives any staff member an instant read on a learner's situation without opening their full record.
- Enrolment disclosures in the plan – key disclosures captured at enrolment are pulled straight into the Learners view, with some fields editable from there. Saves staff digging back through enrolment records, and keeps the plan as the single working view.
Support Plan detail being added
As part of the 13th October release, support plans will have the following information added to them. This will enable much greater detail and evidence capture. These questions have been created in partnership with our Inclusion Forum.
| Field name on Learner Support page | Input | Dependent question | Change type |
|---|---|---|---|
| Does the applicant have any learning difficulties, disabilities or health problems that might affect their learning? | Single-select | Existing - no change | |
| Which difficulties or disabilities are they affected by? | Multi-select | Does the applicant have any learning difficulties, disabilities or health problems that might affect their learning? | Existing - no change |
| Which is their primary difficulty or disability? | Single-select | If more than 1 seelcted in 'Which difficulties or disabilities are they affected by?' | Existing - no change |
| What can you tell us about your disability or learning difficulty, and how it affects you day to day? | Long text - 255 characters | Which difficulties or disabilities are they affected by | New |
| Based on what you've told us, what support or adjustments would help you most during your learning? | Long text - 255 characters | Which difficulties or disabilities are they affected by | New |
| Does the Learner have any learning needs or barriers that may affect their learning? | Boolean | New | |
| Select which learning needs or barriers apply to the applicant? | Multi-select: Financial difficulties; Homelessness / housing instability; English as additional language; Refugee / asylum seeker; Single parent; Substance misuse; Mental health; Domestic abuse; Lack of digital access; Social isolation; Bereavement; Caring responsibilities; Difficulty with reading, writing or spelling; Difficulty with numeracy; Prefer not to say | Does the Learner have any learning needs or barriers that may affect their learning? | |
| Does the Learner require any reasonable adjustments to support them in this apprenticeship? | Boolean | New | |
| Please provide further information | Long text - 255 characters | Does the Learner require any reasonable adjustments to support them in this apprenticeship? | New |
| Does the Learner give their consent for information relating to their disabilities/learning difficulties to be shared with their employer? | Boolean | New |
Released on 13th September
- Wellbeing concern log – every concern raised against a learner is logged, tracked and closed out in one place. Replaces scattered emails and side conversations with a single source of truth, and makes it easy to demonstrate that concerns were followed through.
- Wellbeing review – a structured, repeatable process for reviewing how a learner is doing over time, rather than relying on ad hoc notes. Gives providers a consistent record to show wellbeing is actively monitored, not just documented once and forgotten.
- Review ownership and traceability – every review records both the staff member formally responsible and the actual logged-in user who completed it. Closes the gap between "who's accountable on paper" and "who actually did the work", which matters the moment a review gets questioned.
- Richer enrolment questions – new questions capture inclusion needs, prior learning experience and how a learner learns best, right at the point of enrolment. Means support planning starts from real information on day one, instead of being pieced together later.
Enrolment questions added in this release:
| Enrolment section | Question | Input type | Validation |
| Learning Preferences | Based on their last course, qualification or education, how positive was that experience overall? | Rating 1-5 | Mandatory |
| Learning Preferences | Does the applicant have anything that may affect their learning? | Multi-select | Mandatory |
| Learning Preferences | Please tell us more about how they might affect their learning? | Long text | Mandatory if previous q = Yes |
| Learning Preferences | From their personal experiences, what helps the applicant to learn best? | Long text | Mandatory |
| Support and Access Requirements | What can the applicant tell us about their disability or learning difficulty, and how does it affect their day-to-day? | Long text | Mandatory if they select an LLDD |
| Support and Access Requirements | What support or adjustments would help the applicant the most during their learning? | Long text | Mandatory if they select an LLDD |
| Support and Access Requirements | Does the applicant have any learning needs or barriers that may affect their learning? | Multi-select | Mandatory |
| Support and Access Requirements | Has the applicant previously had reasonable adjustments in place in education or work (e.g. adjusted working hours or additional time for assessments)? | Single-select | Mandatory |
| Support and Access Requirements | Please provide further information | Long text | Mandatory if previous q = Yes |
| Support and Access Requirements | Does the applicant require any reasonable adjustments to support them in this apprenticeship? | Single-select | Mandatory |
| Support and Access Requirements | Please provide further information | Long text | Mandatory if previous q = Yes |
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