Introduction
Users can use one email address for multiple user types and switch between them. For instance, if you're involved in various programmes or have different roles (e.g. Learner/Employer), you can log in to Bud with a single email and switch roles as needed.
Follow these steps if you're not sure how to access your own learning plan or those of your direct reports.
User Roles
- Learner
- Employer
- Training Provider
Manage and switching between roles
You can change your role at any time by clicking your profile picture and selecting 'change user type'. If this option isn't visible, you have no additional roles linked to your currently logged in Bud account.
Note: when you sign in next time, you’ll automatically use the user type you selected most recently.
When you log in, and have multiple roles assigned to your account, a banner will be displayed on the dashboard which indicates your current role, and provides the option to change roles. This functions the same way as the "Change user type" button mentioned above.
When selecting "change your user type" via either the profile menu or the banner, you will be presented with a page to select which user type you would like to change to.
Clicking each button will reload the page and log you in as it's respective user type.
Video demonstration
A short video demonstration of how this all comes together is available below.
Learners accessing different programmes / learning plans
As a learner, you can use the same email for multiple programmes. After logging in, the system will display your registered programmes. Click 'continue learning' to access your desired programme.
Using separate email addresses for employer and learner accounts
If your employer and learner accounts are registered under different email addresses, the platform cannot automatically link them. In this case:
- You will need to log in separately to each account using the relevant email address.
- The platform will switch you to the correct view based on the account you log into.
- Role switching via the profile picture menu is only available when both roles are linked to the same email address.
- If you would like to consolidate your accounts under a single email address, contact your Training Provider or employer administrator for assistance.