Cloudflare Firewall

Introduction

This article explains how Bud uses Cloudflare’s advanced web application firewall (WAF) to protect the platform from malicious activities. It covers the steps to take if you encounter an error, including how to raise a support ticket and provide necessary details like the Ray ID. By following these instructions, users can help Bud’s support team quickly resolve issues and maintain platform security. 

 

How to: Recognise Cloudflare Errors

Bud uses an advanced web application firewall (WAF) to protect Bud from malicious activity. 

In the event you see an error, similar to below, please raise a ticket to our support team with the following information:

  • The Ray ID
  • What you were doing at the time

 

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This information will allow us to check the logs and prevent future occurrences.

You can find out more about how we secure Bud here.