Resend Email to Unregistered Learners

Introduction

When a learner has not yet registered you will see a warning message highlighting this within their learning plan and you are able to resend the invitation. 

User Roles

  • Trainers
  • Sales
  • Operations managers

How To: Resend an Email to Unregistered Learners

  • Navigate to the relevant learner
  • Click on the ‘resend email invitation’: 

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  • Select YES if the email address is correct or NO to send to an alternative address. Then press resend to the learner.

 

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  • The learner will then receive their registration email and they will be able to log in. If they wish to update their email address or password, they can do so using the account tool at the top right of the page.

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