Bud Support and Additional Services for Reporting

Introduction

Bud can offer the following support and additional services for reporting: 

 

Support - Bud will: 

Additional services 

  • Investigate any data specific discrepancies when raised to support@bud.co.uk 
  • Investigate any specific suspected errors with our standard reports and visualisations
  • Provide supporting documentation to help customers
  • Offer additional advice on any unclear guidance within the data dictionary and data model, via the standard support channel
  • Provide additional training/support through expert consultancy
  • Develop bespoke custom reports
    • Subject to requirements, capacity and lead times
  • Provide expert guidance on infrastructure support

 

Please note these additional services are subject to conditions and additional costs. Please discuss any requirements you may have with your dedicated Bud Customer Success Manager.  

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