Introduction
This role is intended to support the Messaging function within your organisation.
Users
The following users can make use of Bud Messaging:
- Messaging Administrators
How to: Accessing The Messaging Hub
Accessing the Messaging Hub is easy, simply click in to the 'Learners' navigation item, and then 'Message Hub'.
In the hub, you will find tabs for Conversations and Broadcasts. Conversations are interactive conversations between the Trainer, Learner and optionally the Employer. Broadcasts are a one way stream of messages from a training provider user to their Learners.
Conversations
To view conversations in your tenancy, open the conversations tab
You can search by any of the participants within that conversation.
Click into a conversation, and you can then read all of the messages. The view looks different to the normal users view, as the Message Administrator isn't a participant of the conversation.
Broadcasts
To view Broadcasts, simply click on the broadcast tab
Then, click on to a Broadcast to open it up. Here you will see the messages, and the participants within it.