Bud Messaging - a Training Providers Guide to Broadcasting

Introduction

Users

• Training Provider users with the 'Broadcasting' permission. 
• Learners. 

Important Information

• The Message Administrator within your organisation, has visibility of all messages within broadcasts. 
• A training provider user can add any Learner they have visibility of in to their broadcast. 
• Operations Managers have visibility of their trainers Broadcasts and messages within. They cannot interact with those broadcasts or send messages, but to support transparency and safeguarding they can view them. 

How to: Accessing Broadcasts

To access Broadcasts, you have to either have the 'Broadcasting' permission or be an Operations Manager, whom has subordinates with the permission. 

Accessing the Broadcasts is done via the messaging hub: 

How to: Create a Broadcast 

To create a new Broadcast, follow the below steps: 

1. Navigate to the Messaging Hub

2. Click the 'Broadcasts' tab

3. Click 'New Broadcast' 

4. Enter the name of the Broadcast, and click save. 

NOTE: the name will be visible to the learners in the broadcast. 

5. Once the new page loads, scroll down to the Members section, and click 'Add Learner' 

6. In the new window, you can search for Learners to add to your Broadcast. Once located, select them and click 'Add Learner(s)'. More than one can be selected at a time. 

You are now ready to send messages to this broadcast. 

How to: Sending a Broadcast Message

Once your broadcast is setup, sending a message is really simple. 

1. Enter your message into the message input box

2. Click 'Send Message' 

3. A warning box will appear, asking you to confirm the contents of the message you are sending to that broadcast. This is to ensure the wrong information is not sent to a large number of your learners. 

4. Once you click confirm, a confirmation box will appear and the Learner will receive the message.