Introduction
This article provides an overview of Multi-Factor Authentication (MFA) on the Bud platform. It explains the importance of adding a secondary authentication factor to enhance account security. The guide covers the types of accounts that can enable MFA, the process for setting it up, and how it works during login. By following these instructions, users can significantly improve their account protection.
Please note this functionality requires the Premium plan
Types of accounts that can have MFA
Bud provides the option to enable a secondary authentication factor (also known as 2fa or MFA) for any account created on the platform, this can be for any of the current user types within Bud and is applied in the following ways:
| Learner accounts | During enrolment the option is presented to require a secondary factor. If the provider chooses to include this, the learner will be prompted to set up MFA when they login for the first time |
|
Training provider employee accounts |
These accounts can have multi factor enabled at any time in the user management screens. (Subject to having system administrator permissions). The user will be prompted to set up MFA when they next log in. |
In either case the users will be unable to log in and access the application until MFA has been fully enabled.
Secondary Factor
Bud supports TOTP (Time-Based One-Time Password) with Microsoft Authenticator being the recommended application. Bud does not support SMS.
Logging in with Multi Factor (MFA)
Once a secondary factor has been configured whenever the user logs into Bud, they will be prompted to enter the 6-digit code from the authenticator app following a successful username and password entry. Failure to enter a valid code will result in no access being granted to the main application.
Removing Multi Factor (MFA)
The removal of a secondary factor e.g., in the scenario where a mobile device has been lost or damaged will require the user to contact the Bud support team at Support@bud.co.uk