Introduction
Bud Systems’ service message feature allows system administrators to communicate important updates to all learners upon login. This tool is ideal for sharing announcements, conducting surveys, or delivering safeguarding messages. Administrators can easily create, update, or remove messages through the user management section in just a few clicks! By utilizing this feature, organizations can ensure that critical information reaches all users efficiently.
User Roles
- System Administrators
How to: Add a Service Message
1. Navigate to the ‘Admin' section of Bud.
2. Click on user management
3. Click on the 'Update Service Message' button on the right-hand side
4. This will display a popup where you can add the title and body of the message (both fields must be populated). When adding the body you can use bold, italics, and add links to external sites:
5. Add the message and when you are ready, click save and close.
Updating or Removing a Service Message
Once you've added a service message you can update it, or remove it, as follows:
1. Navigate to the ‘Admin' section of Bud and click on user management
2. Click on the 'Update Service Message'
3. You'll be presented with the same popup as above.
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- To update the message just change the text and then 'Save & Close'.
- To remove the message select 'Clear Service Message'.
Learner View of service messages
When a learner logs into Bud and selects their learning plan, if you have added a service message, this will be displayed as shown below
If there are links present, when clicked on these will open in a new tab. If there isn't a service message then the page will continue to be presented as it currently is, without the service message panel.
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Please note that the service message applies to all learners by design. At this stage, it is not currently possible to send bespoke messages to defined programmes or learners.