Introduction
The integration between Bud and Cognassist allows apprenticeship applicants to be invited to complete the Cognassist assessment. Recent updates have further improved this integration, enabling the use of Cognassist’s latest technology and offers automatic retrieval and display of assessment results, enhancing efficiency and tracking. The new integration is available to Premium customers.
For existing users of Cognasssist: The old integration will remain active temporarily to facilitate a smooth transition. If you wish to switch to the new integration, please contact your Customer Success Manager.
How to: set up cognassist integration
1. Obtain your credentials: Request your client ID and secret from Cognassist.
2. Raise a ticket: Once you have your credentials, please submit a request to our support team to request new integration and include your credentials.
3. Our support team will then apply the configuration. If you are an existing user of Cognassist, this will involve disabling the current Cognassist feature and enabling the new one.
- This means that any in-progress applications created before the new feature switch was enabled will not see the new Cognassist page in the application. This page will only be shown to new applicants created after the new feature switch was enabled.
4. Our support team will confirm once the configuration is complete.
Inviting applicants to complete Cognassist assessments
You will then be able to manually invite new applicants to complete the Cognassist assessment during the enrolment workflow. This will register the applicant with Cognassist and trigger the invite from Cognassist to complete the assessment.
You will be able to track the status of the Cognassist registration and invite on the Cognassist section of the application.
Even with the new feature switch enabled, completing the Cognassist page remains optional, allowing you to decide which applicants to register with Cognassist. Applications will not be blocked if the applicants are not invited to complete the assessment.
Viewing Cognassist assessment results
Once the applicant has completed the assessment in Cognassist, Bud will retrieve the results and you will be able to view them in Bud.
Training provider users will be able to see that the results have been retrieved as a notification will be shown on the Cognassist page in the application, like below:
In the Cognassist page, the results are displayed in a table with each of the domains shown in three possible columns:
- Support Recommended
- Support Not Recommended
- Undetermined
Example results table:
- Where domains are listed as ‘Undetermined’, please refer to Cognassist report for further information.
- If no domains are matched as ‘Undetermined’, that column will not show in the results table.
To mark the Cognassist page of the application as complete, a training provider user must select the checkbox confirming that the results have been reviewed and discussed with the learner.
The results table will also be shown in the following places in Bud:
- The Application Summary document in the application
- The Learning Support page and document in the application
- The Learning Support page and plan in the learning plan
Please note that while it is not mandatory to complete Cognassist to progress the application, if the application progresses before the assessment has been completed, then the above sections will show the Cognassist section with the message ‘No Cognassist information’.
Retakes: We only hold the initial results pulled through from Cognassist. Should an applicant retake the results will not be updated. In this instance, we would recommend that evidence is taken of the retake and uploaded to the additional evidence area in the application documents.