Introduction
This article is intended to help you understand our process for managing the feature ideas you submit to us.
What are feature ideas?
Feature ideas are suggestions on how Bud can develop the platform. They might be small ideas, such as adding another option to an existing dropdown list for a question in the enrolment. Or they might be bigger ideas, such as integrating with a new third-party platform.
Who can submit feature ideas?
Feature ideas are submitted to the product team by internal Bud staff. However, in most cases, these are on behalf of Bud customers. You can raise a feature idea which can be submitted by your Customer Success Manager, or the support team may submit one following a support ticket.
You cannot submit a feature idea directly.
What happens once the feature idea is submitted?
Bud’s product team review feature ideas on every 2nd Monday of the month. We review whether the feature idea aligns with our product vision and strategy, how much development effort would be required to implement it, and whether it can be added to an existing roadmap item.
Sometimes, we receive a lot of feature ideas on the same topic. We may not proceed with these items individually, but collectively they start to form a theme which can result in a roadmap item. Examples of this in the past have been the Reviews and Skill Scan workstreams where we combined a lot of feature ideas to form a roadmap item.
Will feature ideas always be developed?
We can’t promise that every new idea will be implemented, but we do carefully consider each one. Sometimes, an idea might not fit our overall product vision or strategy, or it will require too much time to implement for the benefit it would bring. We get lots of great ideas, and unfortunately, we can’t build them all. But don’t worry, your suggestions are valuable to us! We regularly review them when planning future updates.
How do I get an update on my feature idea?
If you have submitted a feature idea and are looking for feedback, please discuss this with your Customer Success Manager and they will be able to provide you with an update. Please do not ask the Bud support team for updates on your feature ideas.
You may want to keep an eye on our Product Roadmap which is updated once a quarter. This will sometimes include items that have been submitted as feature ideas.
There is also a monthly email update from our Head of Product, Natalie, and this will include information on the items currently in progress and those up next and sometimes they will include feature ideas.