FAQs & Useful Information

• What’s new in the Ofsted Education Inspection Framework (from November 2025)

• Preparing for R14: Managing Dual ILR in Bud

• Functional Skills Change to Funding Rules

• Troubleshooting: Unable to put learner into EPA

• Troubleshooting - BKSB results are missing

• Provider FAQ - can files and other things be deleted /removed or reinstated?

• Provider FAQs - How do I reactivate a disabled internal user account?

• Provider FAQs - Why can’t I access the ID section? It’s greyed out

• Provider FAQs - Can I change the employer if I have enrolled the learner at the wrong location?

• Provider FAQs - How do I update learner details or edit an application once the learner is signed up?

• How to edit actual hours on a marked activity if they are incorrect

• Provider FAQs - How do I remove/delete a file uploaded to submission in error that has now been marked?

• Provider FAQs - Can I open an activity I marked as complete in error?

• Provider FAQs - Can I delete or edit a progress review?

• Provider FAQs - A learner was completed, withdrawn, placed into EPA/break in error, can I put them back into learning?

• Provider FAQs - How often do reports refresh?

• Apprenticeship Propagation Rules

• Submitting Feature Ideas

• Training Provider FAQs

• Image Alt tag

• Resend Email to Unregistered Learners

• How to Create a Blank Training Plan

• Bud Access for EQA Visit

• EQA User Guide

• DfE Audit with Bud

• Calculating Off The Job hours

• Archiving an Application