Introduction
This article provides a detailed guide on how to delete learners’ applicant data in Bud. It outlines the steps to request data deletion, including the necessary information such as learner’s forename, surname, Bud ID, and application ID. The guide ensures compliance with GDPR and other data management policies, helping you maintain accurate and up-to-date records.
User role
- System administrator/Authorised contact
How to: Request to Delete a Learner Record/Applicant Data
There may be instances where you are required to remove learners or applicant data from Bud entirely. This could be due to:
- GDPR breach
- Reporting purposes
- General housekeeping
Bud has no obligation to retain data and will support requests using the deletion tool. Requests must be approved by your authorised contact.
You will need to download and complete the attached template with the following information:
- Learner's forename
- Surname
- Bud ID
- Email address
- Application ID (this can be found in the URL of the application/learning plan)
- Training Provider Name
- Reason for Deletion
- Requesters Full Name
- Request Date
Raise a ticket
Once your template is complete, raise a new ticket using our Web form or via messaging option. On receipt of the ticket the support team will confirm the expected timeframe for completion.
Bud Recommends
- Checking your data fully to ensure it is correct prior to submitting - this is a hard delete and records cannot be reinstated.
- If you receive a request to remove data that falls under Right to be Forgotten, it is important that you notify us promptly and advise when the request was made by the learner, so that we can assist within the required timeframes