Compliance Checks - Editing apprenticeship applications ('signed up' or 'complete' Learner)

Introduction

From time to you may need to make amendments to an application that is already signed up.  For example, the learner may change their name or home address, or perhaps the programme dates needs to be amended.  This article will provide an overview of the process to edit applications that are in a status of signed-up or complete.

Prefer to watch a video? Click here to watch a webinar on completing compliance checks as part of our Client Education series. 

User Role

• Compliance Administrator 

How to: Edit applications that are signed up or complete

If at any point during the learner’s programme, you need to edit application documents, you can do so by searching for the individual via the applications tab on the primary navigation bar and navigating to their current agreements as shown below:

Once in the edit application area, you will be asked at what stage you are making this edit and will need to select one of the following options: 

• As part of the applicant sign-up 
• A change of circumstances for the learner whilst on programme

You will then need to select a reason why you are making the edit. The table below outlines the options that are available depending on which stage is selected:

There is also an additional section to make any comments.  This field is capped at 255 characters (with spaces).

Please note the warning around recollecting signatures and carrying out the compliance again once edits have been made: 

When you have amended the details you need to amend, you will be stepped through each step of the application process again to recollect signatures, ensuring the documents, learning plan and ILR all match up.

Please note a change in start or end date will not automatically update in the ILR.