Compliance Checks - Editing apprenticeship applications ('signed up' or 'complete' Learner)

Introduction

This article explains how to edit apprenticeship applications that are either signed up or complete. This includes basic changes such as amending names and addresses but also extends to changes in circumstances.  It outlines the steps to search for the learner’s application, select the stage of the edit (sign-up or change of circumstances), the reason for the edit and recollecting signatures. The process ensures all documents, learning plans, and ILR details are accurate and up-to-date.

Prefer to watch a video? Click here to watch a webinar on completing compliance checks as part of our Client Education series. 

User Role

• Compliance Administrator 

How to: Edit applications that are signed up or complete

If at any point during the learner’s programme, you need to edit application documents, you can do so by searching for the individual via the applications tab on the primary navigation bar and navigating to their current agreements as shown below:

Once in the edit application area, you will be asked at what stage you are making this edit and will need to select one of the following options: 

• As part of the applicant sign-up 
• A change of circumstances for the learner whilst on programme

You will then need to select a reason why you are making the edit. The table below outlines the options that are available depending on which stage is selected:

There is also an additional section to make any comments.  This field is capped at 255 characters (with spaces).

Please note the warning around recollecting signatures and carrying out the compliance again once edits have been made: 

When you have amended the details you need to amend, you will be stepped through each step of the application process again to recollect signatures, ensuring the documents, learning plan and ILR all match up.

Please note a change in start or end date will not automatically update in the ILR.