Provider Operations

• Bud Messaging - Overview

• Bud Messaging - a Trainer's Guide

• Bud Messaging - Message Administrator

• Programme-level Custom Questions in the Apprenticeship Application

• Overview - Application Workflow

• Overview - Applicant Statuses Explained

• Overview - Remote Signatures

• Enrolment - High Level Eligibility - Create a Stub Record and Check Eligibility

• Enrolment - High Level Eligibility - Invite Applicants to Self-Register

See all 27 articles

• Enrolment - Funding - Funding Overview

• Enrolment - Funding - Determining Programme Cost

• Enrolment - Funding - Funding Agreement

• Enrolment - Funding - Payment Options for Employer Contributions

• Enrolment - Funding - Payment Schedule for Employer Contributions

• Enrolment - Funding - Sign & Complete Funding Agreement

See all 12 articles

• Programme-level Custom Questions in the OST Application

• OST Enrolment – Using the Learning Records Service

• OST Self-Enrolment - Inviting Applicants to Self-Register

• OST Enrolment - Applicant Statuses

• OST Enrolment - User Role Permissions

• OST Enrolment - Provider Led

See all 11 articles

• Application Management – Using bulk uploads to create Application Stub Record or Enhanced Applications

• How to Manually Migrate Learners

• Dashboards - Trainer Dashboard

• Dashboards - Operations Manager Dashboard

• Dismissing Notifications from Dashboards

• Caseload Management - Transfer Applicants and Learners to other Trainers

• Caseload Management - How do I assign unassigned Applicants/Learners to a Trainer?

• Learning Plan - Learner View

See all 13 articles

• Gathering Learner Insights for Activity Content

• Add Activity Library activities directly into the Learning Plan

• Learning Plan - Activities - Learner Mapping Assessment Criteria

• Learning Plan - Activities - Signing off an Activity - Confirming Marked Work

• Learning Plan - Activities - How to Exempt an Activity

• Learning Plan - Activities - How to Create a Bespoke Activity

See all 11 articles

• Learning Plan - Activity Submissions - How to Add a Submission

• Learning Plan: How to Delete a Submission

• Learning Plan - Activity Messages and Submissions - How to Send a Message

• Learning Plan - Marking Work - How to Mark a Submission

• Learner Progress Record - Overview

• Learner Progress Record - Detailed View

• Learner Progress Record - Completing a Qualification

• Learner Progress Record - Completing a Framework

• Learner Progress Record - Completing a Standard

• Learning Delivery – Reviews Overview

• Learning Delivery - Types of Reviews

• Learning Delivery - signing a Review

• Review Type - Start

• Review Type - check-in

• Review Types - Teaching and Learning

See all 15 articles

• Off The Job Hours Log - Editing OTJH on a completed activity

• Marking submitted off the job hours

• Off the Job Hours overview

• Add new off the job hours on behalf of a learner

• Off The Job Hours Log - Entries at Submission

• Off the Job Hours for SCORM activities

See all 7 articles

• Group Learning - How to Create Groups

• Group Learning - Managing Activities

• Group Learning - How to Set Activities for a Group

• Group Learning – How to Complete Activities for a Group

• Group Learning – Tracking Attendance in Bud

• Additional Learning Support - Overview

• Additional Learning Support at Sign-Up

• Additional Learner Support - Funding

• Additional Learning Support - Compliance Checks

• Additional Learning Support - Learning Plan

• IQA Overview

• IQA Dashboard

• Scheduling an IQA Sample

• Conduct an IQA Sample

• Complete an IQA Sample

• Suggested IQA Referral Process

See all 8 articles

• EPA Overview

• EPA Readiness - What is Required to Start EPA?

• EPA Readiness - Booking an EPA Gateway Meeting

• EPA - Gateway-ready Checklist

• End Point Assessment - Enhanced Confirmations

• End Point Assessment (EPA) Duration

See all 8 articles

• Managing Breaks in Learning

• Requesting, approving and processing breaks in learning (BIL)

• Break returns - Requesting and processing return from BIL

• The calculation used for the learning planned end date when returning from a break in learning (BIL)

• Requesting and processing a withdrawal for a learner who is on a break in learning (BIL)

• Withdrawing a Learner from Programme

• Registration & Certification

• Reg & Cert - Individual Learner View

• Reg & Cert - Administrative View

• How to Change an Employer

• How to Update a Learner's Employer Contact

• How to Manage Redundant Learners in Bud

See all 10 articles

• Top Tips for Painless ILR Submission

• 2024/25 Funding rule changes

• 2024-25 ILR Specification

• ILR Audit - Unique Identifiers

• ILR Audit - Overview

• ILR - Force a learner record into an ILR export

See all 17 articles

• Provider FAQs - How do I reactivate a disabled internal user account?

• Initial assessment results are missing

• Provider FAQs - Why can’t I access the ID section? It’s greyed out

• Provider FAQs - Can I change the employer if I have enrolled the learner at the wrong location?

• Provider FAQs - How do I update learner details or edit an application once the learner is signed up?

• How to edit actual hours on a marked activity if they are incorrect

See all 22 articles